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'cause customer service is our mission

Each of our customers has special requirements to be able to produce competitive products for the market. RIB SAA as a long-time companion of the industry has understood to focus on customer needs during the entire project. Therefore we are experts in several services to ensure a smooth project and the fulfilment of customer needs. Because your success is our mission!

Support & Hotline

Support & Hotline

In modern, high available production facilities maintenance and service of the automated facilities have the highest priority. If requested, we are on call around the clock on the PREMIUM HOTLINE and will handle your requests with high priority. Our competent employees analyse the actual situation with you and then point out critical components. Using the installed remote maintenance software you enable us access to localise and fix the technical issues. 

(+43) 1 641 42 47 - 800


Contact Us

Service Hotline

SAA Standard Hotline

for all Products

SAA Premium Hotline

for Smart Production Solutions

register & call

+43 1 641 42 47 800


RIB SAA Software Engineering GmbH
Gudrunstrasse 184/3, A-1100 Vienna

+43 1 641 42 47 0
Mon-Thu: 08.30–17.00, Fri 8:30–15.00

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